Word of the week 11/7/14

This weeks word is angry because I have had nothing but hassle all because of Tesco’s! Here is my original post that I wrote earlier in the week.
Since then I was called back with an option….. If I wanted the sofas, they would order then but I would need to pay them an extra £600! First I don’t have that and secondly I should not have to pay to rectify their mistake! I was disgusted! And to add insult to injury they offered to send me some deck chairs to sit on! I mean what??

I stood my ground and told them that was unacceptable. They said that was all they could do for me and they would give me an hour to mull over my choices??

I’m happy to say I was called an hour later by someone much higher up in the ladder and he said straight away that I could have the new sofas for nothing. They are now ordered and should be here Monday.

It’s a happy ending but I still can’t relax, not until they are here. I’m also unsure if we’ve actually been given the sofas and our refund or if they are going to keep our original payment.

About teentweentoddler

Hi, I am a SAHM to 4. Two teens, a preschooler and a baby. This is where I share some of our ups and downs of life.
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8 Responses to Word of the week 11/7/14

  1. I cant see the original post, but Im glad you got it sorted. Always stick to your guns works out! #WotW

  2. Kim Carberry says:

    So glad you have got it sorted…..I’d make sure they sent the deck chairs too as compensation for the way they’ve treated you x

  3. we3threeblog says:

    awww glad its sorted but so annoying when stuff like this happens, fingers crossed you’ll be sitting on your new sofa’s really soon #WotW

  4. Oh my, how very frustrating and annoying. Awful service. I do hope those new sofas have come now? #WotW x

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